---------------------------------- HOW TO UPGRADE from version 2.10.0+ (really easy): ---------------------------------- 1) DOWNLOAD from your existing installation the file named "config.php" to overwrite the config.php file in the archive provided. 2) Rename your current livehelp folder that contains all the php files for your current live help to something like livehelp_old on the server. 3) Upload the new livehelp folder to the server and rename the newly uploaded folder to livehelp or whatever you had named the old livehelp installation folder as. 4) Open up setup.php the program should detect and upgrade without you having to enter in any addtional information. ---------------------------------- HOW TO UPGRADE from before version 2.10.0: ---------------------------------- 1) Rename your current livehelp folder that contains all the php files for your current live help to something like livehelp_old on the server. 2) Upload the new livehelp folder to the server and rename the newly uploaded folder to livehelp or whatever you had named the old livehelp installation folder as. 3) Open up setup.php and select UPGRADE as the installation option. For the Mysql database Be sure to use the same database name, user and password used in the first installation If you do not remember what this was open up the old config.php file and look for the corrisponding lines. Example: --------- In this upgrade example lets pretend your livehelp is in a folder called "livehelp" This is what you would do in the Unix prompt: mv livehelp livehelp_old tar xfz CSLHv26.tar.gz mv CSLHv26 livehelp Then open up setup.php in a web browser and select Upgrade as the installation.